Terms and Conditions

Effective Date: 01-11-2025
Last Updated: 01-11-2025

Welcome to Ashmora (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website (www.[yourdomain].com) or making a purchase, you agree to be bound by these Terms. Please read them carefully before proceeding.

If you do not agree with these Terms, please do not use our website or services.


1. General Information

Ashmora is a brand dedicated to offering handpicked sarees and jewelry inspired by India’s rich traditions and crafted with care. All products, services, and content provided on our website are owned and operated by Ashmora.


2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.

3. Account Registration

You may create an account to access certain features of our website. When you register:

  • You must provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your account details.
  • You agree to notify us immediately of any unauthorized access to your account.

We are not responsible for any loss or damage arising from your failure to protect your account credentials.


4. Products and Descriptions

We strive to display our products as accurately as possible. However:

  • Colors, textures, and patterns may vary slightly due to photography, lighting, or screen settings.
  • All products are subject to availability.
  • We reserve the right to modify or discontinue any product without prior notice.

5. Pricing and Payment
  • All prices are listed in [currency, e.g., INR] and include applicable taxes unless stated otherwise.
  • We reserve the right to change prices at any time without prior notice.
  • Payments are processed securely through trusted third-party payment gateways.
  • By submitting your payment information, you represent that you are authorized to use the payment method.

6. Shipping and Delivery
  • We offer secure and timely delivery across India (and selected international destinations, if applicable).
  • Delivery times may vary depending on location and product availability.
  • Shipping details and tracking information will be shared via email or SMS.
  • Ashmora is not liable for delays caused by courier services, customs, or unforeseen circumstances.

7. Returns, Exchanges, and Refunds

We take great care to ensure customer satisfaction. Please refer to our Return and Refund Policy for detailed terms.
Generally:

  • Returns are accepted only for damaged or defective items, subject to inspection.
  • Items must be unused, with tags and packaging intact.
  • Custom-made or altered products are non-returnable and non-refundable.

8. Intellectual Property

All content on this website—including images, text, logos, product designs, and graphics—is the intellectual property of Ashmora.
You may not reproduce, distribute, or use any material without our prior written consent.


9. Prohibited Activities

When using our website, you agree not to:

  • Use the site for unlawful purposes
  • Post or transmit harmful, obscene, or misleading content
  • Attempt to hack, disrupt, or interfere with the website’s security or functionality
  • Engage in fraudulent transactions

Violation of these terms may result in suspension or termination of your access.


10. Limitation of Liability

To the fullest extent permitted by law:

  • Ashmora shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
  • We make no guarantees about the availability, accuracy, or reliability of our website and content.

11. Indemnification

You agree to indemnify and hold Ashmora, its owners, employees, and affiliates harmless from any claims, damages, or expenses arising from your misuse of our website or violation of these Terms.


12. Third-Party Links

Our website may include links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content, products, or services.


13. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.


14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City/State], India.


15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our website after such changes constitutes your acceptance of the new Terms.


16. Contact Us

For any questions or concerns regarding these Terms, please contact us:
📧 Email: ankitakr24243@gamil.com